Shoestring Theory

We finally got our first negative feedback on eBay this morning, it’s been highly traumatic. Tens of thousands of eBay transactions, almost 7,000 feedback received and five years of history without a single negative. And I’ve probably earned a few over the years that were never left. We try to treat our customers with respect […]

One of the many positive feedback I’ve collected. eBay seems to be being a bit two-faced with their introduction to the feedback changes. The introduction to their changes reads: The eBay Feedback system was designed to provide a simple, honest, accurate record of member experiences. An honest record of member experiences. Not seller experiences, not […]